CRM on your Students' Everyday Devices
Your marketing and admissions departments use emails and phone calls to stay in touch with prospective students. With rapid proliferation of smart phones and tablets, you now have an opportunity to engage meaningfully with your applicants using our mobile app. You can push university news and events, messages from peer group and leadership team, application status etc. to the prospect. Prospect can get university information, track his enquiry and application, send and receive documents all from the comfort of his home.
Build your Brand
Nurture your leads
You can consider a prospect that downloads the app as a warm lead. Now your admissions counsellors can focus on such leads to improve conversion rates. Usage of the app can be tied to lead scoring and nurturing in your CRM. You can respond to prospect enquiries using the app.
Success App packs in the power of software technology from the convenience of hand-held devices such as mobile/tablets and makes it easy to keep the student engaged. Our aim is to put your ‘campus on students’ everyday devices’.
Students can now report issues and log queries through their hand held devices. They can also track ticket status and add notes during ticket processing. They can fill out satisfaction surveys for issue resolution.