CRM on your Students' Everyday Devices
Your marketing and admissions departments use emails and phone calls to stay in touch with prospective students. With rapid proliferation of smart phones and tablets, you now have an opportunity to engage meaningfully with your applicants using our mobile app. You can push campus news and events, messages from peer group and leadership team, application status etc. to the prospect. Prospect can get campus information, track his inquiry and application, send and receive documents all from the comfort of his home.
Build your Brand
Nurture your leads
You can consider a prospect that downloads the app as a warm lead. Now your admissions counselors can focus on such leads to improve conversion rates. Usage of the app can be tied to lead scoring and nurturing in your CRM. You can respond to prospect inquiries using the app.
Success App packs in the power of software technology from the convenience of hand-held devices such as mobile/tablets and makes it easy to keep the student engaged. Our aim is to put your ‘campus on students’ everyday devices’.
Students can now report issues and log queries through their hand held devices. They can also track ticket status and add notes during ticket processing. They can fill out satisfaction surveys for issue resolution.
Engage2Serve Mobile App
The Engage2Serve application uses mobile technology to empower and engage students with relevant information and resources delivered to them directly on their smart phones and tablets. A college or University can go live very quickly on this SaaS model software platform and intensify student engagement almost instantly through mobile devices like tablets and smart phones.
Engage2Serve has two components:
- 1. The Engage2Serve Mobile App – providing student access to helpdesk and FAQ’s, event registration, appointment scheduling, student communities, custom content, alerts, and Twitter feeds. The Engage2Serve app is available on both iOS and Android platforms. Students can download this college branded app from app stores on both platforms.
- 2. The Engage2Serve cloud-based Staff Portal – providing tools to communicate with students, publish content, create and manage events, schedule appointments, configure to send alerts and notifications to students, and respond to student Help Desk inquiries.
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